Cancellation Policy

We understand that circumstances may arise that require you to cancel or reschedule your appointment at The P.L.E.A.S.E. To ensure fairness and the efficient management of our services, we have implemented the following cancellation policy: Cancellation with Full Refund: If you need to cancel your appointment, we require a minimum notice of 72 hours prior to the scheduled appointment time. In such cases, you will be eligible for a full refund of the amount paid. Credit for Future Appointment: If you cancel your appointment with less than 72 hours' notice but still provide us with a minimum notice of 24 hours prior to the scheduled appointment time, we will offer you a credit towards a future appointment. This credit can be applied within a specified period, subject to availability. No Refund or Credit: If you fail to provide a minimum notice of 24 hours prior to the scheduled appointment time or do not show up for your appointment without prior notification, no refund or credit will be provided. Cancellation Process: To cancel or reschedule your appointment, please contact us directly via phone or email. Our contact details can be found on our website or booking confirmation. We strive to accommodate our clients' needs while also ensuring the smooth operation of our services. By adhering to this cancellation policy, we can effectively manage appointment availability and provide an optimal experience for all our customers.